Gigi Sanchez Wellness, LLC, doing business as The Gisella Method (“The Gisella Method,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and share personal information when you visit gigisanchez.com, communicate with us, schedule a session, purchase coaching services, or otherwise interact with The Gisella Method.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including your name, email address, telephone number, billing and payment-related information, scheduling and appointment information, information submitted through contact forms, questionnaires, intake forms, or email, and information you choose to share in connection with coaching services.
We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, referring pages, pages visited, and cookie or analytics information.ation.
2. How We Use Your Information
We may use your personal information to:
- Respond to inquiries and communicate with you
- Schedule and manage coaching appointments
- Provide coaching services and related materials
- Process payments and maintain transaction records
- Send appointment confirmations, reminders, and service-related communications
- Improve our website and services
- Maintain business, administrative, accounting, and legal records
- Send marketing or promotional communications when you have provided consent or when otherwise permitted by law
- Comply with applicable legal or regulatory requirements
- We do not sell your personal information.
3. Information Sharing
We may share personal information only when reasonably necessary with service providers that help us operate our business, such as website hosts, scheduling providers, payment processors, email providers, video-conferencing services, professional advisers, and other administrative service providers.
We may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to protect our legal rights or the safety of others.
We do not sell or rent personal information to third parties.
4. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
5. Your Rights
Depending on where you live, you may have rights concerning your personal information. These may include the right to request access to your information, correct inaccurate information, request deletion of certain information, restrict or object to certain processing, withdraw consent where applicable, request data portability, and opt out of marketing communications.
If you are located in the European Economic Area, you may also have the right to lodge a complaint with your local data-protection authority.
To exercise any applicable privacy rights, please contact us using the information provided at the end of this Privacy Policy.
6. Cookies
Our website may use cookies and similar technologies to support website functionality, understand how visitors use the site, and improve the user experience.
Where required by applicable law, we will request consent before using non-essential cookies or similar tracking technologies.
You may also be able to control cookies through your browser settings, although disabling certain cookies may affect website functionality.
7. Changes to This Policy
We may use third-party service providers to help operate our business, including services for scheduling, video conferencing, website hosting, email, payment processing, and similar business functions.
For example, scheduling may be handled through Calendly, virtual sessions may be conducted through Zoom, and payments may be processed through third-party payment providers. When you use those services, your information may also be subject to the privacy policies and terms of those providers.
We do not receive or store your complete payment-card information when payments are processed directly by a third-party payment processor.
8. Coaching Information
Because coaching conversations may involve personal experiences, emotions, relationships, goals, or other sensitive subjects, we take reasonable steps to treat information shared within the coaching relationship with care and discretion.
Coaching is not medical care, psychotherapy, psychiatric treatment, or another licensed healthcare service. Information you voluntarily share in connection with coaching will be used for the purpose of providing and administering the coaching relationship, subject to applicable law and the terms of your coaching agreement.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and financial records, resolving disputes, enforcing agreements, and satisfying legal, tax, accounting, or regulatory obligations.
Different types of information may be retained for different periods depending on the nature of the information and applicable legal requirements.
10. International Visitors
The Gisella Method is operated by Gigi Sanchez Wellness, LLC, a United States business.
If you access our website or services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.
Where applicable, we take reasonable steps intended to comply with relevant data-protection requirements concerning international transfers.
11. Children’s Privacy
Our website and coaching services are intended for adults and are not directed toward children.
We do not knowingly collect personal information from children through this website without appropriate authorization or consent where required by law.
12. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, business practices, technology, or legal requirements.
Any revised policy will be posted on this page with an updated “Last Updated” date.
14. Contact Us
Gigi Sanchez Wellness, LLC
Doing business as The Gisella Method
Website: gigisanchez.com
Email: gigisanchezwellness@gmail.com